JOB DESCRIPTION:

We are looking for an experienced Data Analyst & Forecaster who is an expert on the Amazon Seller Central platform to join our remote team. The ideal candidate for this position is an extremely accurate, organized and a detail-oriented professional that knows how to clean, filter, and present data for actionable KPIs to support different departments. The Amazon Data Analyst & Forecaster will have a background in e-commerce data analysis, like Sales, Inventory and Finance (particularly on the Amazon platform). He/She must be able to multitask and manage large data sets in Excel with confidence. We are looking for someone who really enjoys mining for metrics and turning big data into real insights through visualizations like tables, graphs, and charts.

RESPONSIBILITIES:

• Demonstrated experience locating and downloading all available Amazon reports in Seller Central
• Solid understanding of each report type and the definitions for each Amazon metric found on the report(s) on Seller Central
• Demonstrated experience analyzing and interpreting Amazon report(s) to create actionable KPIs
• Organized approach to collating and saving data
• Strong experience with statistical techniques and data presentation using Excel, Google Sheets and PowerPoint software
• Analyze and interpret Amazon Sales
• Analyze and interpret Amazon Inventory Management
• Analyze and interpret Amazon Advertising
• Analyze and interpret Amazon Profitability
• Technical expertise regarding data aggregation, data mining, data manipulation, segmentation techniques and creating data models using MS Excel and Google Sheets
• Create weekly, monthly and quarterly Sales Forecast for Amazon Products

BASIC QUALIFICATIONS:

• Must Have: Strong Written and Oral Communication; fluent in oral and written English
• Must Have: Minimum of 2 Years of Experience with Amazon Seller Central
• Must Have: Minimum of 2 Years of Experience with Data Analysis on Amazon
• Must Have: Minimum of 2 Years of Advanced Experience with Excel and Google Sheets
• Highly Organized with Strong Documentation and Excel/Google Sheet Presentation Skills
• Highly inquisitive and self-motivated to dig “deep” to find impactful data insights in big data
• Be able to maintain a high level of accuracy, quality, and presentation of data with dynamic deadlines for multiple departments
• High energy and proven team player with a team-winning mentality; always willing to solve the problem
• Preferred: Experience with automation, Power BI

EDUCATION:

• Must Have: College Degree or 4 years of PROVEN Experience in Data Analytics
• Preferred: College Degree or Accreditation for Business Administration, Statistics, Accounting and/or Finance

Job Duties:

• Daily use of virtual dashboards to capture ASIN performance metrics to analyze and report progress against weekly and monthly sales and profitability goals for your assigned ASIN portfolio
• Responsible for achieving and analyzing sales and profitability goals in tandem with Brand Managers for your assigned ASIN portfolio
• Track, monitor, and adapt to Amazon competition to ensure that your assigned ASIN portfolio is always competitive to support marketing ROI and sales conversion metrics
• Help create and review reporting from both Amazon Seller Central reports and our internal database
• Analyze metrics and provide options to course correct on actionable KPIs to meet each individual ASIN goals and brand goals to Brand Managers
• Conduct scheduled and ad hoc product research specifically for competitiveness and sales potential for Amazon FBA
• Conduct Amazon competitor analysis by routine identification of new competitor ASINs, studying and reporting on their performance against our existing and new products
• Conduct keyword research using popular Amazon 3rd party tools to identify new audiences and to optimize current audiences to grow Amazon sales
• Conduct scheduled audits to review our existing products to optimize, refresh, and/or update for seasonality to remain competitive and adaptive to market changes
• Provide competitive insights and help to develop best in class Amazon product pages, SEO content, A+ content, and Amazon storefront maintenance to boost conversion rates
• Demonstrate amazing stewardship of our brands, and always promote a team-first mentality advocating to get, give and encourage guidance
• Stay up-to-date on the Amazon platform, e-commerce industry trends, and Amazon 3rd party tools to adapt existing brand strategies while also informing managers of impactful changes

Requirements:

• MUST HAVE 2+ years of experience on Amazon Seller Central, demonstrating growth of account(s) and/or brand sales
• MUST HAVE 2+ years of experience launching products and/or brands using Amazon FBA
• Can demonstrate a defined process of sourcing products for Amazon FBA; the process being either trained on, learned through experience, or personally developed
• Can demonstrate a defined process of competitive analysis for selling on Amazon; the process being either trained on, learned through experience, or personally developed
• Can demonstrate a defined process of Amazon listing optimization, showcasing actively published Amazon listings created by the candidate using best practices and methodology
• Can demonstrate a defined process of launching products on Amazon FBA; showcasing actively published Amazon listings launched by the candidate through a trained process, learned through experience, or personally developed
• Can demonstrate knowledge and use of product launching methods, software, and services specifically for Amazon
• Can demonstrate expertise with keyword research on Amazon, showcasing solid understanding of keyword ranking, search volumes, conversions, and other metrics
• Can demonstrate the know-how and mathematical skills to accurately calculate Amazon FBA profitability models to be used in pricing analysis
• Can demonstrate working knowledge and daily use of common Amazon 3rd party tools to assist with competitive analysis and scope of improvement
• Can demonstrate strong analytical skills and critical thinking skills used to exercise good judgment when problem-solving to determine multiple options and appropriate actions
• Can demonstrate optimization and seasonal maintenance of Amazon product pages including graphic asset, SEO content, and A+ content creation
• Operates with a can-do attitude while being eager to dive in with a no-task-too-small mentality
• PREFERRED: 1+ years Vendor Central platform experience
• PREFERRED: 1+ years experience with Amazon Advertising
• PREFERRED: Experience with other online retail channel management (ex. Walmart)

About our company:

Kaliber Global, is an US-based, multi-Million dollar private label company that sells primarily on Amazon.com in the Toys & Games category. With over a decade of experience on the Amazon marketplace, Kaliber Global has a proven portfolio of in-house brands that sell over 1.5M toys each year with our retailers. Based in Bellevue, WA, Kaliber Global has a close-knit team of US-based and International staffers that thrive in an innovative and team-first environment.

You’ll be working for a company that is professional, organized, and that cares about their employees. We always offer support, training, and resources to get the job done.

As Amazon category leaders, we also have very high standards. We want to hire superstars that have endless positivity, along with the determination to reach their goals, and self confidence to be adaptable in the world’s most dynamic marketplace.

Deliver Excellence: We’re committed to selling the best products and delivering the best service to our retail partners and customers.

Display Constant Integrity: The common ground between our customers and employees? Faith that Kaliber Global team members will always do the right thing.

Embrace Flexibility: In an industry that changes by the day, we roll with the flow. By being pliable, innovative, and staying relevant.

Own Your Results: In an environment so predicated on teamwork, we make sure everyone here takes responsibility for their performance.

Work Hard, Play Hard: The majority of a person’s waking hours are spent at work. For our team? That’s no problem. We get results, while always having fun with each other.

Speak Solutions, Not Problems: We’re wired to find opportunities where others see only obstacles and predicaments.

Stay Grateful: We appreciate where we are in life, what we have, and what we can give back. In our culture, entitlement is nowhere to be found.

JOB DESCRIPTION:

We are looking for a high-energy, experienced Amazon Account Specialist to join our offshore team. Our ideal candidate will be able to evaluate and solve almost ANY Amazon Seller Central problem from store health, account health, and especially listing issues.

This superstar should be well-versed in Amazon case management, Plan of Action (POA) creation/submission, corrective actions and techniques to fix and maintain Amazon listings. We want to hire someone that prides themselves on being well-spoken, articulate, a problem solver, think critically, while staying organized, and extremely detail-oriented.

RESPONSIBILITIES:

• Manage Amazon Listings using flat file/Add a product feature
• Manage Master Flat File database; expert Excel skills REQUIRED
• Perform daily store audits on product listings and storefronts
• Manage Amazon storefronts by updating with new product and seasonal changes
• Upload Enhanced Brand Content (EBC) and Variation listings
• Manage all content publishing on to ensure quality and accuracy
• Manage Amazon Seller Support case log
• Call Amazon and talk to them to resolve problems as they arise
• Manage Suppressed listings
• Write Plan of Action (POA) and respond to Account Health Appeals
• Resolve Performance issues – Identify product, service, or marketplace issues, and resolve them accordingly
• Fix Stranded and Suppressed Inventory
• Research changes on Amazon via Amazon Seller Forums and Social Media Groups
• You must have in-depth knowledge of different Amazon reports pertaining to listing health
• Any other tasks which the Company reasonably requests to be performed

SKILLS required:

• ALL AROUND EXPERT with the creation, uploading, editing, and troubleshooting of product listings on the Amazon Seller Central platform
• MINIMUM 3+ years experience on Amazon Seller Central
• MUST HAVE experience with flat files to create, set up, edit, troubleshoot Amazon listings
• MUST HAVE experience demonstrated experience writing and submitting Plan of Action(s) (POA) or Appeals on Account Health
• MUST HAVE written/verbal experience with Amazon Seller Support to investigate issues, create and manage cases, and/or actively resolve issues with escalation or documentation submission
• MUST HAVE demonstrated mastery of written/verbal communication skills (English)
• MUST HAVE high attention to detail and be obsessive about resolving listing and/or account issues
• Ability to evaluate, seek out information, and proactively problem solve without guidance
• Excellent project management skills to coordinate and acquire assets, documentation, and other such resources from BOTH internal and external teams
• Experience keeping and maintaining a master flat file for content and product information
• Strong experience with Microsoft Excel, with additional experience using Word, PowerPoint and Outlook
• Experience with project management and team communication software: Asana, Slack, Google Drive
• Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.

Job responsibilities

• Responsible for monitoring daily Amazon advertising KPIs to maintain million-dollar Amazon campaign portfolios for budget goals and ad sales goals.
• Create advertising metric performance reports using an internal database and by downloading Amazon reports in Amazon Seller Central and Amazon Vendor Central.
• Responsible for achieving ad sales goals and maintaining advertising budget goals.
• Analyze Amazon advertising performance using self-prepared reports and provide output to both internal and external stakeholders.
• Compile our daily, weekly, monthly, quarterly, and annual Amazon advertising performance reports, and maintain the advertising reports database.
• Monitor Amazon keyword ranking goals for assigned ASINs by managing ad sales goals for targeted keyword campaigns.
• Using company processes, the Amazon Search Term Report, Brand Analytics, and 3rd party tools to research, identify, and test new keywords.
• Participate and strategize on advertising efforts by analyzing Amazon marketplace competition and developing ways to increase sales with great ROI.
• Responsible for maintaining a strong and growing keyword network, along with profitable audience outreach by tapping into Amazon search volume.
• Leverage all Amazon advertising types and services, along with external advertising platforms to drive discoverability and convertibility to assigned ASINs.
• Daily monitoring of Quartile AI software and interacting with Quartile account manager(s) that manage daily bid and budget changes that are driven by preset goals.
• Common Use Programs: Slack, Asana, Seller Central, Vendor Central, Microsoft Excel, Google Sheets, Google Drive, Helium10, Jungle Scout, Sellerise, Quartile, and more.
• Contractor’s responsibilities will also include any other tasks which the Company reasonably requests the Contractor to perform for the success of the business.

Required Skills

• 2+ years of experience creating, launching, optimizing, and managing Amazon PPC Advertising on the Seller Central platform.
• Minimum 1+ year of experience creating, launching, optimizing, and managing Amazon PPC Advertising on the Vendor Central platform.
• Can provide proven experience individually handling Amazon portfolios with $300K+ annual ad budget.
• Can demonstrate experience with Amazon report compilation, report collation, and advertising data analysis
• Can demonstrate strong, accurate Excel and Google Sheet skills, with required mastery of VLOOKUP, pivot tables, macros, large file compilation, filters, and visualizations.
• Experience and daily use of common Amazon 3rd party tools are required to complete competitive analysis and keyword analysis duties.
• Must have analytical and critical thinking with strong math skills.
• Excellent time management and communication skills.
• Positive attitude and obsessive determination to become an industry expert.
• PREFERRED: experience with Quartile, Perpetua, or Scale Insights Amazon ad software.

About our company:

Kaliber Global, is an US-based, multi-Million dollar private label company that sells primarily on Amazon.com in the Toys & Games category. With over a decade of experience on the Amazon marketplace, Kaliber Global has a proven portfolio of in-house brands that sell over 1.5M toys each year with our retailers. Based in Bellevue, WA, Kaliber Global has a close-knit team of US-based and International staffers that thrive in an innovative and team-first environment.

You’ll be working for a company that is professional, organized, and that cares about their employees. We always offer support, training, and resources to get the job done.

As Amazon category leaders, we also have very high standards. We want to hire superstars that have endless positivity, along with the determination to reach their goals, and self confidence to be adaptable in the world’s most dynamic marketplace.

Deliver Excellence: We’re committed to selling the best products and delivering the best service to our retail partners and customers.

Display Constant Integrity: The common ground between our customers and employees? Faith that Kaliber Global team members will always do the right thing.

Embrace Flexibility: In an industry that changes by the day, we roll with the flow. By being pliable, innovative, and staying relevant.

Own Your Results: In an environment so predicated on teamwork, we make sure everyone here takes responsibility for their performance.

Work Hard, Play Hard: The majority of a person’s waking hours are spent at work. For our team? That’s no problem. We get results, while always having fun with each other.

Speak Solutions, Not Problems: We’re wired to find opportunities where others see only obstacles and predicaments.

Stay Grateful: We appreciate where we are in life, what we have, and what we can give back. In our culture, entitlement is nowhere to be found.